All PCs, Laptops and Apple Macs undergo a compulsory diagnostic test. This involves analysing the issue(s) and reporting the test results back to you with options and the prices.
We will never rush you into making a decision. Take your time and if you are happy with the choices presented to you, then contact us and we will be here to help you.
Please note that if you do decide to take out the repair with us, then you will not be charged for the diagnostic test. However, if you do not decide to go ahead with the repair, you will only be charged for the diagnostic test.
Customer tells us that no video is playing on their PC monitor. We would check the cables, graphics card, monitor and power.
Customer is unsure why their laptop keeps shutting down in the summer heat. We would check to make sure no software is at fault, if not we would proceed to take the laptop apart to check the fans and heatsink.
We also offer a Diagnostic Report for a small fee in case you need a written copy. All copies are sent via Google Drive/Docs and will be emailed for you to view and print.